Frequently Asked Questions
Below are some of the most frequently asked questions we get about our outpatient addiction treatment program in Egg Harbor Township. If you can’t find an answer to your question here, please reach out online or call us at 609-622-5101.
Monday 9 AM–9 PM
Tuesday 9 AM–9 PM
Wednesday 9 AM–9 PM
Thursday 9 AM–9 PM
Friday 9 AM–9 PM
Saturday Closed
Sunday Closed
Greenbranch Recovery provides outpatient treatment for substance use and co-occurring mental health disorders. Our services include individual therapy, group therapy, psychiatric evaluations, medication-assisted treatment (MAT), medication management, and structured outpatient programming. We also offer specialized tracks for professionals, first responders, nurses, and veterans. Every treatment plan is personalized and trauma-informed, supporting long-term recovery through dignity, respect, and evidence-based care.
We serve adults in South Jersey seeking support for mental health or substance use concerns. Eligibility for specific programs is determined through a clinical assessment, which helps us ensure each individual receives the most appropriate level of care.
Located in Egg Harbor Township, we provide effective outpatient addiction treatment to residents across the great state of New Jersey and the following localities of Atlantic County, Ocean County & Cape May County — Northfield, Linwood, Longport, Margate, Avalon, Atlantic City, Stone Harbor, Wildwood, Sea Isle City, Woodbine, Maurice River, Millville, Vineland, Hamilton Township, Galloway, Brigantine, Bridgeton, Stafford Township, Barnegat Township, Ventnor, Ocean City, Somers Point, Little Egg Harbor, Upper Township, Middle Township and Lower Township.
No referral is needed to begin services. Individuals may refer themselves, or referrals may come from healthcare providers, family members, employers, or community agencies. We welcome all pathways to healing.
Yes, all services are completely confidential. We follow strict federal and state laws, including HIPAA and regulations specific to substance use treatment records, to protect your privacy and ensure your information is secure.
Depending on clinical needs, we offer outpatient (OP), intensive outpatient (IOP), medication-assisted treatment (MAT), medication-supported care, and various therapeutic groups. Each level is designed to meet individuals where they are in their recovery journey.
A licensed professional will conduct a thorough assessment to understand your needs, goals, and current challenges. This evaluation guides our recommendation for the most supportive and effective level of care.
Yes. We specialize in treating substance use disorders and co-occurring mental health conditions. Our integrated care model addresses both simultaneously, recognizing how mental health and substance use challenges often intersect. We do not offer standalone mental health services; all treatment is focused on individuals with substance use concerns, including those with dual diagnoses.
You can call us, submit an online inquiry, or request a screening appointment. An intake coordinator will connect with you to explain the process and guide you through the next steps. You can also call us at 609-622-5101.
We traditionally schedule individuals in 24-48 hours unless a weekend or holiday are a conflict. As an outpatient treatment provider, we need to validate insurance and collect relevant screening information to determine eligibility. This phone call usually takes up to 20 minutes and appointments for outpatient care can result in the 24-48 hour window. For Extended Care Housing linked to Treatment we may need additional time for transportation and placement. Medication and other relevant needs for the longer term housing partnership require more time. This is traditionally 2-3 days at a minimum depending on the variables.
Some programs offer extended hours to accommodate work, school, and family commitments. Availability depends on the specific service. Please contact us to learn more about current scheduling options.
If you need to miss an appointment, we ask that you notify us as early as possible. Missed appointments may be subject to a cancellation policy, but we will work with you to reschedule and stay on track with your treatment.
Yes, we accept many commercial insurance plans as well as public payers. Coverage may vary by program and service, so we recommend calling to confirm benefits and eligibility. You can also start the insurance verification process online.
Yes. Psychiatric evaluations and medication management services are available when clinically indicated. These services are integrated into a broader care plan and are provided by licensed professionals.
The duration of treatment depends on your individual progress, needs, and treatment goals. Our team regularly reviews your plan with you to ensure it remains supportive and effective. It can range from 30-90 days depending on the level of care and transition between higher or lower levels. We traditionally think support works and sometimes we cannot scratch the surface depending on mild, moderate or severe conditions in less than 90 days.
We prioritize continuity of care. Whenever possible, you will work with the same clinician or care team throughout your treatment to build a strong therapeutic relationship.
Yes, with your consent, family involvement may be encouraged as part of the recovery process. This can include family therapy, education, or support services to strengthen the overall healing environment.
At our programs, outcomes vary based on several important factors, including diagnosis, level of care, length of engagement, external supports, and the presence of co-occurring mental health conditions.
Program Completion
- Across outpatient, intensive outpatient (IOP), and partial care settings, approximately 60–75% of clients complete their recommended level of care.
- Completion rates tend to be higher among clients who:
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- Engage consistently in treatment
- Maintain stable housing and employment supports
- Participate in aftercare and ongoing therapy
6-Month Recovery Outcomes
- Clients with mild to moderate mental health conditions alongside substance use disorders often demonstrate stronger short-term outcomes, with approximately 55–65% maintaining meaningful improvement or sustained recovery at six months when they remain engaged in follow-up care.
- Clients with more complex or severe co-occurring mental health disorders typically show lower short-term stability, with 30–45% maintaining sustained recovery at six months, often requiring longer treatment duration and step-down or continuing care services.
12-Month Recovery Outcomes
- At the one-year mark, outcomes reflect the chronic and relapsing nature of both substance use and certain mental health disorders:
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- 40–55% of clients with less severe co-occurring conditions maintain recovery or significant functional improvement
- 25–40% of clients with more significant mental health and substance use complexity maintain recovery, often with ongoing outpatient support, medication management, or re-engagement in care
It is important to note that recovery is not a single event but a process. Many clients experience periods of stability, symptom recurrence, and renewed engagement in treatment. Re-entry into care is viewed as a clinical success, not a failure.
Our program emphasizes:
- Individualized treatment planning
- Integrated mental health and substance use care
- Long-term support, relapse-prevention planning, and aftercare coordination
We are committed to setting realistic expectations, supporting sustained recovery, and helping each client build a stable, meaningful life beyond treatment.
Yes. Client confidentiality is protected under federal and state law. Unless required by law or written client consent is provided, employers and colleagues will not be notified of your participation in treatment.
Yes. With your written authorization and in full compliance with the Health Insurance Portability and Accountability Act (HIPAA), we work collaboratively with employers, medical providers, Employee Assistance Programs (EAPs), licensing boards (when appropriate), and other relevant parties to support your professional standing during treatment. Each situation is unique and may involve considerations related to return-to-work planning, Family and Medical Leave Act (FMLA) coordination, fitness-for-duty documentation, or professional licensure requirements. Our team helps guide and support these processes while prioritizing your privacy, clinical needs, and long-term professional well-being. We are committed to advocating for our professional and paraprofessional clients and supporting a safe, ethical, and successful path to recovery and reintegration into work and professional practice.
If you are in immediate danger, please call 911 or go to the nearest emergency room. You can also contact the 988 Suicide & Crisis Lifeline for free, confidential support any time. Your safety is our top priority.
No. We provide outpatient services, which do not include overnight care or medical detox. If a higher level of care is needed, we can assist with referrals to trusted providers.
Yes. Many of our services are available via secure telehealth platforms, allowing you to access care from a safe and convenient location, when clinically appropriate.
Please bring a photo ID, your insurance card, a list of current medications, and any relevant medical or treatment history to help us better understand your needs.
Yes. Greenbranch Recovery offers specialized outpatient programming for professionals, first responders, nurses, and veterans. These tracks provide targeted support for individuals facing unique occupational and cultural pressures. Services are trauma-informed, confidential, and designed to address concerns such as professional burnout, licensure issues, moral injury, and PTSD. Our team has experience working with union representatives, licensing boards, and veteran service systems to ensure appropriate care coordination while protecting client dignity and privacy. Availability may vary by clinical need. Please contact us directly to learn more.
Before you complete treatment, we work with you to develop a personalized aftercare plan. This may include referrals, ongoing therapy, or support groups to help you maintain recovery and continue building a healthy, fulfilling life.